Console API

Voice calls

2 endpoints.

GET/api/v1/admin/businesses/{business_id}/voice-calls/{call_id}

Front Desk call detail (transcript + analysis)

Parameters

Name	In	Type
`business_id`required	path	`string (uuid)`
`call_id`required	path	`string (uuid)`
`authorization`	header	`string \| null`

Responses

200Successful Response

application/jsonSuccessResponse_VoiceCallDetailData_

Field Type Description

request_idrequired string

success true default true

datarequired

VoiceCallDetailData

VoiceCallDetailData fields

Field	Type	Description
`id`required	`string`
`business_id`required	`string`
`contact_id`	`string \| null`
`provider`required	`string`
`from_number`	`string \| null`
`to_number`	`string \| null`
`started_at`	`string \| null`
`ended_at`	`string \| null`
`duration_ms`	`integer \| null`
`disconnection_reason`	`string \| null`
`transcript`	`string \| null`
`summary`	`string \| null`
`captured_name`	`string \| null`
`captured_email`	`string \| null`
`custom_analysis`	`object \| null`
`has_recording`required	`boolean`

metadata

ResponseMetadata | null

ResponseMetadata fields

Field Type Description

pagination

PaginationMetadata | null

PaginationMetadata fields

Field	Type	Description
`limit`required	`integer`
`next_cursor`	`string \| null`
`prev_cursor`	`string \| null`
`has_more`required	`boolean`
`has_prev`	`boolean`	default false
`total_count`	`integer \| null`

status_counts

object | null

object | null fields

Map of string to integer

lifecycle_counts

LifecycleCounts | null

LifecycleCounts fields

Field	Type	Description
`lead`	`integer`	default 0
`prospect`	`integer`	default 0
`customer`	`integer`	default 0
`former_customer`	`integer`	default 0

classification_counts

ClassificationCounts | null

ClassificationCounts fields

Field	Type	Description
`signal`	`object`	object fields Nested object (not expanded)
`touch`	`object`	object fields Nested object (not expanded)
`stage`	`object`	object fields Nested object (not expanded)

meta

ResponseMeta | null

ResponseMeta fields

Field	Type	Description
`total`	`integer \| null`
`total_count`	`integer \| null`
`page`	`integer \| null`
`per_page`	`integer \| null`

400Bad request
401Unauthorized
403Forbidden
404Not found
422Validation error
500Internal server error
503Service unavailable

Error bodies: ErrorResponse. See Errors.

GET/api/v1/admin/businesses/{business_id}/voice-calls/{call_id}/recording

Stream the call recording (audit-logged)